Naked Wardrobe Reviews

I bought the clothes thinking they'd smooth out the bulges that I have here and there. That was the intention. The reality was that both shirts I ordered (Just Zip It Top and BAE-SIC DRAPE TOP) looked TERRIBLE on me. They were too short and the drape top just looked stupid. The $72 pants were fine (BAE-SIC BOO LEGGINGS in grey and black), but they were NOT high quality. They felt like any leggings that you could buy at a cheaper price. I have some higher end leggings and Naked Wardrobe's are NOT it. Plus, they didn't do what I wanted them to with the body shaping aspect.

I contacted customer service and they give me this information "As stated on our website as well as your order invoice, we kindly ask that all returns are sent back without makeup, self tanner, deodorant, pet hair or any other stains. Items returned with stains and/or FINAL SALE items will be rejected by our Returns Department. Items that are FINAL SALE are: Swimsuits, Bodysuits, Shoes, Intimates, & all Items purchased on sale or with a promo code. There will be a $25 USD return shipping fee for any rejected items that need to be shipped back to you." No mention that my items did not qualify for a return.

So I send my stuff back. $15 to ship it back, but that's the risk I took. Not worried about it. Totally fine. A few days later I get an email that the items are being RETURNED to me! I email them immediately and tell them to stop the shipment. THEN They tell me that because I used a COUPON CODE, the items are final sale! WHAT? Customer service never stated that when I emailed them about the return. You have to go to their FAQ to find this information and it's half way down the page! So now, I'm out $215 for the order PLUS the $15 I paid to ship it to them PLUS the $25 fee to send it back to me. $255 gone because I wanted to give Naked Wardrobe a try.

I'm absolutely FURIOUS! Besides the horrible policy, customer service could have easily checked my order and saw that I used a coupon code and told me THEN that I couldn't return the items. Now I'm out an extra $40 for clothes that I DON'T WANT. Absolutely awful. 0/10 do not recommend.

Their dresses snatch your body for sure. But sometimes the dress has soooo much compression that it's very difficult to put on.

I ordered leggings which looked wonderful according to the description, tight close fitting. What I received was anything but tight, made out of thick material and so loose around the waist that nothing could hold them up. The policy of not refunding delivery and return costs is unacceptable when such disgustingly untrue marketing methods are used, such as pretending that there was a rear zip. If I do not get all my costs refunded, I will take legal action against these conmen.

Complaint: I have purchased a few items from Naked Wardrobe & it’s the same issue each time.
Medium in The Nw All Body Jumpsuit was a great fit when I first tried it on. A little loose bit hugs the curves perfectly.
However, when I wore the outfit out, the seams began to split at the butt lining. I had the outfit on for a total of four hours and the seam completely burst open. Talk about embarrassing…. I even did the bend test to be safe and it’s like. The material was just poorly made at all the seams.

The price + low quality of these items is why I was so pissed. They feel like good quality and they are pricy for a bodysuit.

Solution: The “bend” areas should be more elastic or something.
I couldn’t get a size bigger because then the outside would be loose and crazy looking. Now, I need to learn how to sew because I paid too much money to let the outfit go to waste.

Service: The return policy sucks. The owner for the company should take notes from the reviews and redo the designs of these outfits otherwise, the prices need to come down if the material is going to be cheap.

I love the brand I never order directly from the site but was happy they offer express shipping. I ordered early Tuesday morning and was excited that I would receive my package before my Christmas ball only to find out I WONT! I paid an extra 45 dollars to receive my package on time and now I feel like I was highway ROD!To say I'm pissed wouldn't even be a true statement I feel so rob and disappointed.

I have so many issues with Naked Wardrobe. So many! Customer service is trash. They don't respond to inquiries and they steal your money. My first purchase of Naked Wardrobe was from Nordstrom. The quality is the clothing is amazing! However, Nordstrom does not have as many options as the actual Naked Wardrobe company. I ordered from the original company twice; and twice I had to send an inquiry about being charged and not receiving products and/or about them sending the wrong item. No one has responded to me and it has been a month. I DO NOT RECOMMEND SHOPPING WITH THIS BUSINESS! THEY ARE MONEY STEALERS!

I have so many issues with Naked Wardrobe. So many! Customer service is trash. They don't respond to inquiries and they steal your money. My first purchase of Naked Wardrobe was from Nordstrom. The quality is the clothing is amazing! However, Nordstrom does not have as many options as the actual Naked Wardrobe company. I ordered from the original company twice; and twice I had to send an inquiry about being charged and not receiving products and/or about them sending the wrong item. No one has responded to me and it has been a month. I DO NOT RECOMMEND SHOPPING WITH THIS BUSINESS! THEY ARE MONEY STEALERS!

I never write reviews but there it is. If you are in Canada, stay away from this company. I placed an order $$$ a month ago and never received my package. I messaged naked wardrobe and didn’t get a response. I order from SKIMS too and I get my package within a few days. When you do the math, with customs and shipping charges paid to naked wardrobe you are better off shopping from SKIMS which may seem more expensive but in fact it’s not. Plus you’d avoid the hassle. Naked wardrobe used to be my no.1 place to shop from a while ago and spent several thousands with them but I’m done now. Customer service is useless and the quality of the clothes is now worse than what it used to be.

Place a order did not receive any confirmation on my email send them a email they had never answer but they did charge me unprofessional.

Since the website update I haven’t been able to log into my account. I tried all options suggested by naked wardrobe…resetting password etc., but I don’t receive the link to do so. I’m hearing about a lot of complaints from previous consumers since the website update. The shipping has increased by $1, and they also offer an express (2-3 days) for $45. Keep in mind before the update $11 was 2-3 day shipping. I’m not sure we’re they’re trying to go with the brand, but as the old saying goes “if it ain’t broke don’t try to fix it”.

I would give zero stars if I could. I recently placed an order that costed me $80 plus shipping. For some reason I haven't received a confirmation of the order in my email. I go check my bank account and my credit card has been charged TWICE. I immediately go to my account and see that there's no placed orders under my name. I try calling their phone number and OF COURSE THEY DO NOT ANSWER AND KEEP GIVING YOU OPTIONS TO REACH OUT TO THEM VIA EMAIL. After I sent an email explaining and sending proof of the charge on my bank account, I receive NO ANSWER. Obviously I didn't even have an order number cause I never had a confirmation email. THEY ALSO CHARGED ME $12 dollars for standard shipping which is ABSURD. After several times I tried contacting them they blocked my phone number and now I'm not even able to call and do not know what to do. They charged me $80 for a simple black dress and $12 in shipping and I got NOTHING, NO HELP.
This website is definitely overrated and their quality is below average.
BIGGEST DISAPPOINTMENT. I will definitely file a dispute with my bank.

I would give zero stars if I could. I recently placed an order that costed me $80 plus shipping. For some reason I haven't received a confirmation of the order in my email. I go check my bank account and my credit card has been charged TWICE. I immediately go to my account and see that there's no placed orders under my name. I try calling their phone number and OF COURSE THEY DO NOT ANSWER AND KEEP GIVING YOU OPTIONS TO REACH OUT TO THEM VIA EMAIL. After I sent an email explaining and sending proof of the charge on my bank account, I receive NO ANSWER. Obviously I didn't even have an order number cause I never had a confirmation email. THEY ALSO CHARGED ME $12 dollars for standard shipping which is ABSURD. After several times I tried contacting them they blocked my phone number and now I'm not even able to call and do not know what to do. They charged me $80 for a simple black dress and $12 in shipping and I got NOTHING, NO HELP.
This website is definitely overrated and their quality is below average.
BIGGEST DISAPPOINTMENT. I will definitely file a dispute with my bank.

I'm a real customer first and foremost lol, I've been shopping with naked for 5 years I love them I Love the material it lasts forever and if I ever have a problem which I hardly have they fixed it never gave me a problem I'm a repeat customer.

I love the design of the items. Overall I spent over 600 dollars with them. To my shock the tops I bought started to get bumpy after 2 wears which only got worse and worse. I've now had to throw them away. Never again!

This is my online store. Through this pandemic I’ve order from soooooo many places; Vici, fashion Nova, Shein, Camando, omg and from Good American and NONE of the mentioned was what I thought and wanted it to be. BUT Naked Wardrobe is my number one, I mean, I wouldn’t even need to go to a mall, that’s how much I love each and every selection.
Thank you beautiful ladies!